Please ensure Javascript is enabled for purposes of website accessibility

Accessibility and ADA Accommodations

Website Accessibility

We are committed to making our website accessible for all users, including those with disabilities.

Consistent with this goal, we have taken a number of steps to enhance our site and increase its usability by those who access the web using assistive technology. Our efforts are guided by the Web Content Accessibility Guidelines, version 2.1, Level AA (WCAG 2.1 AA). We will continue to enhance our digital properties to deliver accessible experiences.


Contact Information

To request an accommodation, please contact the ADA Coordinator as soon as possible, preferably at least 48 hours before the scheduled service, program, or activity.

∗ Accommodation & ADA Requests Must Be Submitted Through the Taxpayer Liaison Officer

Gabrielle Melendez, PHR, SHRM-CP
ADA Coordinator / Chief People Officer

Forms
ADA Accommodation Request Form
ADA Grievance Form
Tracy Carter
Taxpayer Liaison Officer

Email: tlo@epcad.org
P: (915) 780-2070
5801 Trowbridge Dr.
El Paso, TX 79925

Americans with Disabilities Act (ADA): Accommodations


ADA Public Notice & Accessibility Commitment

In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA), the El Paso Central Appraisal District (EPCAD) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

EPCAD is committed to ensuring that individuals with disabilities have equal access to all programs, meetings, services, and activities. Accommodations, auxiliary aids, and services are available free of charge upon request. Examples include sign language interpreters, documents in alternative formats, assistive listening devices, and other forms of effective communication.


ADA Grievance Procedure

EPCAD has an established ADA Grievance Procedure that ensures prompt and equitable resolution of complaints related to disability discrimination or denial of accommodations. Grievances should be submitted through the TLO using the ADA Grievance Form available onsite or on the EPCAD website.


Non-Discrimination Commitment

EPCAD does not discriminate on the basis of disability in admission, access, treatment, or employment in its programs and activities. EPCAD complies with all ADA Title II requirements and relevant Texas state laws.


Policy and Public Notice Documents

For more information about our ADA policies, please refer to the following documents:
Americans with Disabilities Act (ADA) Policy Package
Americans with Disabilities Act (ADA) Public Notice
∗ last updated January 13, 2026

Website last updated on: 2/27/2026 1:34:34 PM MST (UTC -7:00)